Privacy Policy

Effective Date: 15 August 2026
Last Updated: 15 August 2026

1. Who We Are

DonCapi Signature™ is an independent headwear business operated by:

Frank Carew, Sole Trader
trading as DonCapi Signature™
41 Norman Avenue
London
N22 5ES
United Kingdom

Website: https://doncapi.com
Privacy enquiries: privacy@doncapi.com

For data-protection purposes, Frank Carew trading as DonCapi Signature™ is the data controller responsible for determining why and how personal information collected through DonCapi.com is processed.

In this Privacy Policy, “DonCapi”, “DonCapi Signature™”, “we”, “us” and “our” refer to Frank Carew trading as DonCapi Signature™.

2. Scope of This Privacy Policy

This Privacy Policy explains how we collect, use, store, disclose, protect, retain and otherwise process personal information when you:

• visit DonCapi.com;
• create or use a customer account;
• place an order;
• save products to a wishlist;
• contact us;
• request customer support;
• request a refund, replacement or other order assistance;
• receive transactional communications from us; or
• otherwise interact with DonCapi Signature™.

DonCapi currently sells and ships products to customers in the United States only.

DonCapi is operated from the United Kingdom and our processing of personal information is therefore subject, where applicable, to UK data-protection legislation including the UK General Data Protection Regulation, the Data Protection Act 2018, the Privacy and Electronic Communications Regulations 2003 and subsequent amendments to UK data-protection law.

Additional provisions of this Privacy Policy address privacy requirements and consumer rights that may apply to residents of the United States.

3. Personal Information We Collect

The personal information we collect depends on how you interact with DonCapi.

Identity Information

This may include:

• first name;
• last name;
• username;
• customer identifier;
• account identifier; and
• order identifier.

Contact Information

This may include:

• email address;
• telephone number;
• billing address; and
• shipping address.

Customer Account Information

If you create an account, we may process:

• username;
• email address;
• account identifier;
• authentication information;
• saved addresses;
• account preferences;
• login and session information;
• account activity; and
• order history associated with your account.

We do not intend to have access to your readable account password. Passwords should be stored using appropriate protected or hashed authentication mechanisms.

Order and Commercial Information

This may include:

• products purchased;
• product variants;
• quantities;
• order value;
• discount information;
• order date;
• order status;
• shipping method;
• fulfilment status;
• tracking information;
• refund information;
• replacement information;
• transaction history; and
• customer service history.

Wishlist Information

If you use our wishlist functionality, we may process:

• products saved to your wishlist;
• product preferences;
• wishlist entries;
• the date or time an item was saved; and
• the customer account or browser session associated with a wishlist.

Wishlist information is used to provide the functionality you requested and is not currently used by DonCapi to create behavioural advertising profiles.

Payment and Transaction Information

DonCapi currently supports payments using Stripe, PayPal and Google Pay.

Payment-related information we receive may include:

• payment method;
• payment provider;
• transaction identifier;
• payment status;
• amount paid;
• currency;
• billing information;
• refund status; and
• payment failure information.

DonCapi does not intend to receive or store complete payment-card numbers, card security codes, CVV numbers or complete payment credentials. These are handled by the applicable payment provider.

Communications

If you contact us, we may process:

• your name;
• your email address;
• your order number;
• the contents of your message;
• attachments you choose to provide;
• customer service records; and
• correspondence history.

Technical and Security Information

Our website, hosting infrastructure, payment services and security systems may automatically process technical information such as:

• IP address;
• browser type;
• device type;
• operating system;
• timestamps;
• server requests;
• login events;
• session identifiers;
• cookie identifiers;
• security logs;
• failed login information;
• error logs; and
• fraud or abuse indicators.

Approximate Location Information

Approximate geographical information may be derived from an IP address by website infrastructure, payment, security, fraud-prevention, fulfilment or shipping systems.

DonCapi does not currently use precise location information for behavioural advertising or customer profiling.

4. Information We Do Not Intentionally Collect

Through the ordinary operation of DonCapi.com, we do not currently intentionally request or collect:

• Social Security numbers;
• passport numbers;
• driving licence numbers;
• biometric identifiers;
• fingerprints;
• facial-recognition templates;
• genetic information;
• health or medical information;
• racial or ethnic information;
• political opinions;
• religious or philosophical beliefs;
• trade union membership information;
• sexual orientation information; or
• precise geolocation information.

Please do not provide sensitive personal information through our contact forms unless it is genuinely necessary for a specific matter.

5. How We Obtain Personal Information

We may obtain personal information from the following sources:

Directly From You

For example, when you:

• create an account;
• place an order;
• enter billing or delivery information;
• save an item to a wishlist;
• contact us; or
• request support.

Automatically

Certain technical information may be generated through:

• website sessions;
• server logs;
• security systems;
• essential cookies;
• fraud-prevention systems; and
• account authentication.

Payment Providers

Payment providers may return transaction information confirming whether a payment succeeded, failed, was cancelled, disputed or refunded.

Product Production and Fulfilment Providers

Our third-party product production and fulfilment provider may provide us with information concerning:

• production status;
• fulfilment status;
• shipping status;
• tracking;
• delivery issues;
• replacements; and
• other fulfilment matters.

Shipping Providers

Shipping carriers may provide delivery status, tracking information and information concerning attempted or completed deliveries.

6. Why We Process Personal Information

Processing and Fulfilling Orders

We use personal information to:

• accept and process orders;
• confirm purchases;
• arrange payment;
• send orders for production;
• arrange shipping;
• provide tracking information;
• manage cancellations;
• process refunds;
• process replacements; and
• resolve delivery or fulfilment problems.

The principal UK lawful basis for this processing is generally that it is necessary to perform a contract with you or to take steps requested by you before entering into a contract.

Operating Customer Accounts

We process account information to:

• create and administer accounts;
• authenticate customers;
• display order history;
• save customer information where requested;
• manage addresses;
• provide password recovery;
• provide account security; and
• provide wishlist functionality.

Customer Service

We process personal information to:

• respond to enquiries;
• investigate complaints;
• resolve order issues;
• assist with delivery matters;
• process refunds and replacements; and
• protect our legal rights.

Fraud Prevention and Security

We may process technical, transaction and account information to:

• detect fraudulent orders;
• protect customer accounts;
• prevent unauthorised access;
• investigate suspicious activity;
• prevent abuse;
• protect our website; and
• protect DonCapi and its customers.

This processing may be based on our legitimate interests in maintaining a secure and trustworthy online store.

Legal and Regulatory Obligations

We may process or retain information where necessary to comply with:

• tax requirements;
• accounting obligations;
• court orders;
• regulatory requirements;
• law-enforcement requirements;
• fraud-prevention obligations; and
• other applicable laws.

Legal Claims

We may retain and use personal information where reasonably necessary to establish, exercise or defend legal claims.

7. Information Required to Complete an Order

Certain information is necessary if you wish to purchase products from DonCapi.

For example, we normally require sufficient information to:

• identify your order;
• process payment;
• provide a valid billing address where required;
• provide a valid United States shipping address; and
• deliver your order.

If you do not provide information reasonably necessary to complete the transaction, we may be unable to accept, process, fulfil or deliver your order.

Providing information through a general contact form is otherwise voluntary, although insufficient information may prevent us from responding effectively.

8. Payment Processing

DonCapi currently supports payment using:

• Stripe;
• PayPal; and
• Google Pay.

When you select one of these payment methods, personal and financial information may be transmitted directly to or processed by the applicable payment provider.

Payment providers may independently process information for purposes including:

• payment processing;
• authentication;
• fraud prevention;
• risk assessment;
• security;
• payment disputes;
• chargebacks;
• regulatory compliance; and
• record keeping.

These payment providers may act as independent controllers of certain personal information.

For further information, please review:

• Stripe Privacy Center
• PayPal Privacy Statement
• Google Privacy Policy

DonCapi does not control the independent privacy practices of these payment providers.

9. Product Production and Fulfilment

DonCapi uses a third-party product production and fulfilment provider to manufacture and fulfil DonCapi products.

This provider forms part of our operational supply and fulfilment chain and is not presented to customers as the DonCapi brand.

Where necessary to fulfil an order, we may disclose information including:

• customer name;
• shipping address;
• order reference;
• product ordered;
• product variant;
• quantity;
• production instructions; and
• shipping information.

The fulfilment provider may provide relevant information to shipping and logistics partners in order to manufacture, package, ship, track, replace or otherwise administer the customer’s order.

DonCapi does not authorise its product production and fulfilment provider to use DonCapi customer information for unrelated direct marketing on our behalf.

10. Shipping Providers

Personal information may be disclosed to shipping and logistics providers where necessary to deliver an order.

This information may include:

• recipient name;
• delivery address;
• telephone number where reasonably necessary for delivery;
• shipment information;
• tracking information; and
• delivery instructions.

Shipping providers may process information in accordance with their own legal and privacy obligations.

11. Website, Hosting and Technical Providers

DonCapi may use third-party organisations to provide:

• website hosting;
• server infrastructure;
• transactional email delivery;
• security;
• fraud prevention;
• backup services;
• technical support; and
• other services necessary to operate DonCapi.com.

These providers may process limited personal information where reasonably necessary to provide their services.

We aim to restrict access to personal information to what is reasonably necessary for the relevant service.

12. Transactional Emails

DonCapi currently sends transactional and account-related communications only.

These communications may include:

• order confirmations;
• payment notifications;
• order status updates;
• production or fulfilment updates;
• shipping information;
• refund notifications;
• replacement notifications;
• account creation emails;
• email verification;
• password reset messages;
• account security notifications; and
• customer service responses.

DonCapi does not currently operate a promotional newsletter or promotional email marketing programme.

If we introduce promotional email marketing in the future, we will update this Privacy Policy and implement the appropriate consent and opt-out procedures before beginning that activity.

13. Cookies and Similar Technologies

DonCapi.com may use cookies and similar technologies required for the operation of the website.

These technologies may support:

• shopping cart functionality;
• checkout;
• customer account login;
• session management;
• website security;
• wishlist functionality;
• fraud prevention;
• payment functionality; and
• remembering essential preferences.

DonCapi does not currently intentionally use analytics cookies, advertising pixels or behavioural advertising cookies.

Strictly necessary cookies may be used without consent where legally permitted because they are required to provide a service requested by the user.

Third-party payment providers and other services selected by customers may use cookies or similar technologies under their own privacy policies.

If DonCapi introduces analytics, advertising pixels, behavioural tracking or other non-essential tracking technologies in the future, we will update our disclosures and implement appropriate consent controls where required.

14. No Advertising Tracking

DonCapi does not currently intentionally use:

• Google Analytics;
• Google Ads tracking;
• Meta Pixel;
• TikTok Pixel;
• Pinterest advertising tracking;
• Microsoft advertising tracking;
• cross-site advertising networks; or
• behavioural advertising profiles.

We do not currently build advertising profiles based on customer browsing activity.

15. Do Not Track

DonCapi does not currently collect personally identifiable information about customer activities over time across unrelated third-party websites for behavioural advertising.

Because we do not currently engage in cross-site behavioural advertising, legacy browser “Do Not Track” signals do not alter DonCapi’s own advertising practices.

Independent payment or technical service providers may process technical information when their services are accessed. Their practices are governed by their respective privacy policies.

16. We Do Not Sell Personal Information

DonCapi does not sell customer personal information.

DonCapi does not currently disclose personal information for cross-context behavioural advertising.

We do not currently operate a customer-data marketplace or advertising-profile business.

Personal information is disclosed only where reasonably necessary for operational, contractual, security or legal purposes such as:

• payment processing;
• product production;
• fulfilment;
• shipping;
• website operation;
• security;
• fraud prevention;
• professional advice; and
• legal compliance.

17. No Third-Party Direct Marketing

DonCapi does not currently disclose customer personal information to unrelated third parties for those third parties’ own direct-marketing campaigns.

If this practice changes in the future, this Privacy Policy and any required consent or opt-out mechanisms will be updated before such activity begins.

18. No Financial Incentive for Personal Information

DonCapi does not currently offer payments, discounts or other material financial incentives in exchange for permission to sell personal information.

Ordinary product promotions, discount codes or sales are not intended to constitute payment for personal information.

19. Who We May Disclose Personal Information To

Where reasonably necessary, personal information may be disclosed to the following categories of recipients:

• payment providers;
• third-party product production and fulfilment providers;
• shipping and logistics providers;
• website hosting providers;
• technical infrastructure providers;
• transactional email providers;
• security providers;
• fraud-prevention providers;
• backup and IT providers;
• professional advisers including accountants and lawyers;
• tax authorities;
• courts;
• regulators;
• law-enforcement authorities; and
• government bodies where disclosure is legally required.

We do not permit service providers acting solely on our behalf to use DonCapi customer information for unrelated purposes.

20. Business Transfers

If all or part of DonCapi Signature™ is sold, reorganised, transferred or combined with another business, relevant customer and business records may be transferred as part of that transaction where legally permitted.

Any successor organisation would remain subject to applicable privacy and data-protection requirements relating to the information it receives.

21. International Transfers

DonCapi is operated in the United Kingdom while our customers and certain service providers may be located in the United States or elsewhere.

Personal information may therefore be transferred to, stored in or accessed from countries outside the United Kingdom.

Where a transfer constitutes a restricted international transfer under UK data-protection law, we will use an appropriate lawful transfer mechanism where required.

Depending on the circumstances, this may include:

• UK adequacy regulations;
• the UK Extension to the EU-U.S. Data Privacy Framework where the recipient is eligible and appropriately certified;
• the UK International Data Transfer Agreement;
• the UK International Data Transfer Addendum;
• another legally recognised contractual safeguard; or
• another lawful international-transfer mechanism permitted by applicable law.

Where required, we assess whether the protection available following an international transfer is appropriate under applicable UK data-protection law.

You may contact privacy@doncapi.com for further information about safeguards relevant to your personal information.

22. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to satisfy legal, accounting, tax, fraud-prevention, security and dispute-resolution requirements.

Order, Invoice, Payment and Accounting Records

These records are normally retained for at least the period required under applicable UK tax and accounting law.

As a UK sole trader, relevant business records may generally need to be kept for at least five years after the applicable 31 January tax-return submission deadline and may need to be retained longer where an enquiry, dispute or other legal requirement applies.

Customer Account Information

Customer account information is ordinarily retained while an account remains active and for a reasonable period afterwards.

Information connected with completed orders, tax, fraud prevention, disputes, chargebacks or legal obligations may continue to be retained independently after account deletion.

Wishlist Information

Wishlist information is normally retained until:

• the customer removes the item;
• the associated account is deleted; or
• the information is no longer required to provide the requested functionality.

Customer Service and Contact Form Correspondence

Customer service correspondence may ordinarily be retained for up to 24 months following the last substantive interaction unless the matter is connected with an order, complaint, legal claim, fraud investigation, refund, chargeback or other matter requiring longer retention.

Failed or Abandoned Transactions

Failed or abandoned transaction information may normally be retained for up to 12 months unless a longer period is reasonably necessary for fraud prevention, accounting or legal purposes.

Security and Technical Logs

Security and server logs are retained only for a period reasonably necessary for website operation, security, fraud prevention, troubleshooting and system administration.

Privacy Requests and Complaints

Records concerning privacy requests and data-protection complaints may be retained where reasonably necessary to demonstrate compliance and establish, exercise or defend legal claims.

Backups

Information deleted from active systems may remain temporarily within routine backups until the applicable backup is overwritten or expires according to normal backup procedures.

When information is no longer required, we aim to delete, anonymise or securely dispose of it.

23. Security

We use reasonable technical and organisational measures designed to protect personal information against:

• unauthorised access;
• accidental loss;
• unauthorised disclosure;
• alteration;
• destruction;
• misuse; and
• fraud.

Depending on the system involved, safeguards may include:

• encrypted transmission;
• account authentication;
• restricted administrative access;
• access controls;
• secure payment providers;
• security updates;
• server-security controls;
• backup procedures;
• logging; and
• fraud-prevention mechanisms.

No internet-connected system or method of electronic storage can be guaranteed to be completely secure.

Customers are responsible for keeping their account credentials and devices secure.

24. Personal Data Breaches

If DonCapi becomes aware of a personal-data breach, we will investigate the incident and take reasonable steps to contain, mitigate and remediate it.

Where applicable law requires notification to a regulator, affected individuals or another party, we will provide the required notification within the applicable legal timeframe.

25. Automated Decision-Making

DonCapi does not currently use customer personal information to make solely automated decisions that produce legal or similarly significant effects on customers.

Payment providers, fraud-prevention providers and other independent services may use automated systems for:

• payment authentication;
• fraud detection;
• transaction risk assessment;
• security; and
• regulatory compliance.

Those activities are governed by the relevant provider’s own legal obligations and privacy policies.

26. Children’s Privacy

DonCapi.com is a general-audience commercial website and is not directed to children under 13.

We do not knowingly solicit personal information from children under 13.

If we become aware that personal information has been collected from a child under 13 in circumstances requiring parental consent, we will take reasonable steps to delete the information unless retention is legally required.

A parent or guardian who believes a child has provided personal information may contact:

privacy@doncapi.com

27. Your UK Data-Protection Rights

Depending on the circumstances and the lawful basis for processing, you may have rights including:

• the right to access personal information held about you;
• the right to correct inaccurate personal information;
• the right to request deletion of qualifying personal information;
• the right to request restriction of processing;
• the right to receive qualifying personal information in a portable format;
• the right to withdraw consent where processing is based on consent;
• the right to object to certain processing;
• rights relating to certain qualifying automated decisions; and
• the right to complain about our processing of your personal information.

To exercise a privacy right, contact:

privacy@doncapi.com

We may need to verify your identity before completing a request.

Where applicable, we will respond without undue delay and within the timeframe required by law.

28. Your Right to Object

Where DonCapi processes your personal information on the basis of legitimate interests, you may have the right to object to that processing.

If you object, we will consider the circumstances and stop the relevant processing where required by law unless:

• we have compelling legitimate grounds that override your interests, rights and freedoms; or
• processing is required for the establishment, exercise or defence of legal claims.

To object, contact:

privacy@doncapi.com

29. United States State Privacy Rights

Residents of certain U.S. states may have additional privacy rights where the relevant state privacy law applies to DonCapi.

Depending on the applicable law and circumstances, these rights may include the right to:

• confirm whether personal information is being processed;
• access personal information;
• correct inaccurate personal information;
• delete qualifying personal information;
• obtain a portable copy of qualifying personal information;
• obtain information concerning certain disclosures;
• opt out of qualifying sales of personal information;
• opt out of targeted advertising;
• opt out of certain qualifying profiling;
• limit certain uses of sensitive personal information;
• appeal certain denied privacy requests; and
• receive service without unlawful discrimination for exercising privacy rights.

DonCapi does not currently sell personal information or use customer information for cross-context behavioural advertising.

Privacy requests may be submitted to:

privacy@doncapi.com

If applicable law gives you a formal right to appeal a privacy decision, you may reply to our decision and clearly state:

PRIVACY APPEAL

30. California Online Privacy Protection Act

This section provides additional information for California residents.

DonCapi may collect the following categories of information from California consumers:

• identity information;
• contact information;
• account information;
• commercial and order information;
• transaction information;
• wishlist information;
• communications; and
• technical and security information.

These categories are described in greater detail elsewhere in this Privacy Policy.

Information may be disclosed to categories including:

• payment providers;
• product production and fulfilment providers;
• shipping providers;
• hosting and technical providers;
• security providers;
• professional advisers; and
• public authorities where legally required.

Customers may review or change certain information through their customer account where that functionality is available.

Access, correction or deletion requests may also be submitted to:

privacy@doncapi.com

Our Do Not Track practices are described in this Privacy Policy.

The effective date and last updated date appear at the beginning of this Privacy Policy.

Material changes will be reflected by updating this policy and its Last Updated date. Where legally required or appropriate, we may also provide additional notice.

31. California Consumer Privacy Rights

California privacy law provides additional rights to qualifying consumers where the relevant statutory requirements apply to a business.

Where applicable, these rights may include:

• the right to know what personal information is collected;
• the right to access qualifying personal information;
• the right to request deletion;
• the right to correct inaccurate information;
• the right to opt out of qualifying sales or sharing;
• rights relating to sensitive personal information; and
• the right not to receive unlawful discriminatory treatment for exercising privacy rights.

Nothing in this Privacy Policy is intended to represent that DonCapi necessarily meets every statutory threshold applicable to a particular California privacy law.

DonCapi currently:

• does not sell personal information;
• does not share personal information for cross-context behavioural advertising;
• does not operate targeted behavioural advertising;
• does not use sensitive personal information to infer personal characteristics for advertising purposes.

If these practices change, this Privacy Policy and any legally required opt-out controls will be updated before the relevant activity begins.

32. Global Privacy Control

Global Privacy Control, or GPC, is a browser or device privacy-preference signal used to communicate certain privacy choices.

Because DonCapi does not currently sell personal information or disclose it for cross-context behavioural advertising, there is currently no DonCapi advertising-sale activity from which a GPC signal would need to opt a customer out.

If our practices change so that an applicable GPC obligation arises, we will implement appropriate support where required by law.

33. Sensitive Personal Information

Certain laws may classify account-login information or some financial information as sensitive personal information.

Where DonCapi processes such information, it is used only as reasonably necessary to:

• authenticate accounts;
• process transactions;
• provide requested services;
• prevent fraud;
• secure accounts;
• protect DonCapi and customers; and
• comply with legal obligations.

DonCapi does not use sensitive personal information to infer personal characteristics for advertising purposes.

34. Privacy Requests and Identity Verification

Privacy requests may be submitted by email to:

privacy@doncapi.com

or by post to:

DonCapi Signature™
Attn: Privacy
41 Norman Avenue
London
N22 5ES
United Kingdom

Before providing, modifying or deleting personal information, we may take reasonable steps to verify that a request has been submitted by:

• the individual concerned; or
• an appropriately authorised representative.

We may request information reasonably necessary to match the request with an existing account, order or record.

Verification information will be used only as reasonably necessary to verify and process the request.

35. Authorised Representatives

Where applicable law permits a privacy request to be submitted by an authorised representative, we may request reasonable evidence that:

• the representative is authorised to act for the individual; and
• the individual’s identity has been appropriately verified.

36. Account Deletion

You may request deletion of your DonCapi account by contacting:

privacy@doncapi.com

Deleting an account does not necessarily require DonCapi to delete every record associated with it.

We may retain information where reasonably necessary or legally required for:

• completed orders;
• tax and accounting obligations;
• refunds;
• chargebacks;
• disputes;
• fraud prevention;
• security;
• legal claims;
• regulatory obligations; and
• other lawful purposes.

37. Correcting Your Personal Information

You should keep your customer account and delivery information accurate.

Where customer account functionality permits, you may update certain information directly through your account.

You may also request correction of inaccurate personal information by emailing:

privacy@doncapi.com

38. Non-Discrimination

Where applicable privacy law provides statutory privacy rights, DonCapi will not unlawfully discriminate against a customer solely because the customer exercised those rights.

Exercising a privacy right may nevertheless affect a service where the information concerned is genuinely necessary to provide that service.

For example, deletion of a delivery address before an outstanding order has been shipped may prevent that order from being delivered.

39. Data-Protection Complaints

You may raise a privacy or data-protection complaint with DonCapi if you believe your personal information has been handled improperly.

Please contact:

privacy@doncapi.com

Please provide sufficient information for us to understand and investigate your concern.

Where applicable under UK data-protection law, DonCapi will:

• acknowledge receipt of a data-protection complaint within the legally required period;
• investigate the complaint appropriately;
• keep the complainant reasonably informed where appropriate; and
• communicate the outcome without unjustified delay.

You may also have the right to complain to the United Kingdom Information Commissioner’s Office.

Information Commissioner’s Office – Make a Complaint

40. Legal Disclosures

We may preserve, use or disclose personal information where we reasonably believe it is necessary or legally permitted to:

• comply with applicable law;
• respond to valid legal process;
• respond to a valid court order;
• respond to lawful government requests;
• cooperate with law enforcement;
• investigate fraud;
• protect customers;
• protect DonCapi’s property or legal rights;
• enforce contractual terms; or
• establish, exercise or defend legal claims.

We do not voluntarily disclose customer information to public authorities for unrelated purposes without an appropriate legal basis.

41. Third-Party Websites

DonCapi.com may contain links to websites, services or resources operated by independent third parties.

Once you leave DonCapi.com, the relevant third party controls its own privacy practices.

DonCapi is not responsible for the privacy policies, security practices, terms or content of independent third-party websites.

You should review the relevant third party’s privacy information before providing personal information directly to it.

42. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• law or regulation;
• regulatory guidance;
• business operations;
• website functionality;
• payment providers;
• production or fulfilment arrangements;
• shipping arrangements;
• cookies;
• tracking technologies;
• security requirements; or
• other privacy practices.

The current version will display an Effective Date and Last Updated date.

Where a material change requires additional notice or consent under applicable law, we will provide that notice or obtain that consent before applying the new processing where required.

43. Contact Us

For privacy questions, data-rights requests, data-protection complaints or concerns regarding this Privacy Policy, contact:

Frank Carew
trading as DonCapi Signature™
41 Norman Avenue
London
N22 5ES
United Kingdom

Email: privacy@doncapi.com
Website: https://doncapi.com

44. Official Legal and Regulatory Resources

The following official resources provide additional information concerning privacy and data-protection laws referred to in this Privacy Policy:

• UK Information Commissioner’s Office
  
• Information Commissioner’s Office – Your Data Rights
  
• Information Commissioner’s Office – Make a Complaint
  
• Data Protection Act 2018
  
• Data (Use and Access) Act 2025
  
• Privacy and Electronic Communications Regulations 2003
  
• Information Commissioner’s Office – International Transfers
  
• UK-U.S. Data Bridge
  
• U.S. Federal Trade Commission – Privacy and Security
  
• U.S. Federal Trade Commission – Children’s Privacy
  
• California Attorney General – California Consumer Privacy Act
  
• California Privacy Protection Agency
  
• California Online Privacy Protection Act
  

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DonCapi Signature™
41 Norman Avenue, London, N22 5ES, United Kingdom
privacy@doncapi.com

© 2026 DonCapi Signature™. All rights reserved.