Effective date: 2026
Website: DonCapi.com
Brand: DonCapi™
Email: Ciao@DonCapi.com
This Website Disclaimer explains important limits and notices that apply when you use DonCapi.com, read our content, browse our products, use our style guidance, follow third-party links, or rely on information published by DonCapi™.
This Disclaimer should be read together with our Terms and Conditions, Privacy Policy, Cookie Policy, Returns & Refunds Policy, Delivery Policy, Our Quality, Size Guide, Clothing Care Guide, and other DonCapi™ policies.
Nothing in this Disclaimer removes or reduces your statutory rights as a consumer.
1. Who We Are
DonCapi™
41 Norman Avenue
London
N22 5ES
United Kingdom
Email: Ciao@DonCapi.com
Website: DonCapi.com
In this Disclaimer, “DonCapi™”, “we”, “us” and “our” refer to DonCapi™. “You” and “your” refer to customers, visitors, account holders and users of DonCapi.com.
2. General Website Information
The information on DonCapi.com is provided for general shopping, fashion, product, brand and customer support purposes.
We aim to keep information clear, accurate and up to date, but we do not guarantee that all website content will always be complete, current or error-free.
Website content may change without notice.
This may include:
- product descriptions;
- prices;
- product images;
- stock availability;
- delivery information;
- returns information;
- collection pages;
- blog or Journal content;
- Lookbook content;
- style guidance;
- promotional information;
- policy pages.
If you are unsure about something before ordering, contact us at:
3. Product Information
We aim to describe products accurately.
Product information may include:
- product name;
- images;
- size options;
- colour options;
- fit information;
- material information;
- care guidance;
- delivery notes;
- return notes;
- supplier or fulfilment details.
However, small differences may occur because of:
- screen display settings;
- lighting;
- photography;
- production batches;
- supplier variation;
- fabric behaviour;
- garment measurement tolerance;
- print or embroidery process;
- packaging variation.
Product images are provided to help customers understand the item, but colours, textures and proportions may appear slightly different in person.
4. Clothing Sizing Disclaimer
Clothing sizes are provided as guidance only.
Sizing may vary between:
- product types;
- garment styles;
- suppliers;
- fits;
- fabrics;
- print-on-demand providers;
- production batches;
- international size standards.
Our Size Guide is designed to help you choose, but it cannot guarantee a perfect fit for every customer.
You are responsible for checking sizing, product descriptions and measurements before ordering.
If you are unsure, contact us before placing an order.
Email: Ciao@DonCapi.com
5. Fit and Styling Advice
DonCapi.com may include styling advice, Lookbook content, Journal articles, outfit ideas, fit suggestions and fashion guidance.
This content is provided for general inspiration only.
Style and fit are personal. We cannot guarantee that a recommended style, size, colour or outfit combination will suit every customer, body shape, preference or occasion.
You should make your own decision before buying or wearing an item.
6. Clothing Care Disclaimer
DonCapi.com may provide general clothing care guidance.
General care advice does not replace the care label on the garment.
You should always follow the care label attached to the product.
DonCapi™ is not responsible for avoidable damage caused by:
- washing at the wrong temperature;
- tumble drying where not allowed;
- ironing directly over prints;
- using bleach;
- using harsh stain removers;
- ignoring care instructions;
- incorrect storage;
- misuse;
- wear and tear;
- alterations;
- failure to follow garment labels.
This does not affect your statutory rights if the product was faulty, not as described or not of satisfactory quality when supplied.
7. Availability Disclaimer
Product availability may change quickly.
Adding a product to your basket does not reserve it unless the website clearly says otherwise.
A product may become unavailable before checkout is completed or before an order is accepted.
We may cancel or refund an order if a product is unavailable, discontinued, listed incorrectly, affected by supplier issues, or cannot be fulfilled.
8. Price and Promotion Disclaimer
We aim to show accurate prices and promotion information.
However, errors may occur.
If a product, promotion or discount is shown incorrectly because of an obvious mistake, we may refuse or cancel the order and refund any payment taken.
Promotions may be subject to:
- expiry dates;
- stock limits;
- product exclusions;
- minimum spend;
- one use per customer;
- non-combination with other offers;
- regional restrictions;
- separate promotion terms.
Please read our Promotion Terms for more information.
9. Delivery Estimate Disclaimer
Delivery times shown on DonCapi.com are estimates unless clearly stated as guaranteed.
Delivery may be affected by:
- courier delays;
- supplier delays;
- fulfilment partner delays;
- made-to-order production;
- print-on-demand production;
- stock availability;
- payment checks;
- fraud checks;
- weather;
- strikes;
- customs;
- bank holidays;
- incorrect address details;
- events outside our control.
Please read our Delivery Policy for full delivery information.
10. Third-Party Supplier and Fulfilment Disclaimer
DonCapi™ may use selected suppliers, warehouses, print-on-demand providers, dropshipping suppliers, fulfilment partners and couriers.
Some products may be produced, packed or dispatched by third parties.
We aim to work with suitable partners, but some fulfilment details may vary depending on the product.
Where DonCapi™ is the seller, this does not remove your statutory rights against DonCapi™.
11. Third-Party Links
DonCapi.com may contain links to third-party websites, tools, payment providers, courier tracking pages, social media platforms, embedded content, review platforms or partner services.
Third-party websites are not controlled by DonCapi™.
We are not responsible for:
- third-party content;
- third-party privacy practices;
- third-party cookies;
- third-party security;
- third-party terms;
- third-party availability;
- third-party payment decisions;
- third-party delivery tracking systems.
You should read third-party terms and privacy notices before using their services.
12. Payment Provider Disclaimer
Payments may be processed by third-party payment providers.
These providers may include card processors, PayPal, Apple Pay, Google Pay, Klarna or other payment services depending on checkout availability.
Payment providers may have their own terms, conditions, privacy notices, security checks, fraud rules and approval processes.
DonCapi™ is not responsible for a payment provider’s independent decision to approve, decline, delay, review or restrict a payment, except where the law says otherwise.
13. Buy Now Pay Later Disclaimer
If buy-now-pay-later options are available, they are provided by third-party finance or payment providers.
You should read the provider’s terms carefully before using this payment method.
DonCapi™ is not responsible for the provider’s:
- credit decisions;
- repayment schedule;
- late fees;
- affordability checks;
- account restrictions;
- separate agreement with you.
Only use buy-now-pay-later if you understand the terms and can afford the payments.
14. Journal and Editorial Content Disclaimer
DonCapi™ Journal articles, style guides, Lookbook content and brand stories are provided for general fashion information and inspiration.
They should not be treated as:
- professional fashion consultancy;
- legal advice;
- financial advice;
- medical advice;
- health advice;
- safety certification;
- guaranteed product suitability.
You should make your own decisions when buying, wearing, styling or caring for clothing.
15. Sustainability and Ethical Claims Disclaimer
DonCapi™ aims to be honest about sustainability and ethical sourcing.
We do not claim that all DonCapi™ products are sustainable, eco-friendly, carbon neutral, plastic-free, organic, recycled, ethically certified or made in the UK unless this is clearly stated and supported for a specific product or claim.
Please read our Sustainability Statement and Modern Slavery & Ethical Sourcing Statement for more information.
16. Customer Reviews Disclaimer
Customer reviews, ratings, testimonials, photos and user content reflect the views and experiences of the people who submit them.
They do not necessarily represent the views of DonCapi™.
We may moderate reviews and user content according to our Customer Reviews & User Content Policy, but we do not guarantee that every customer experience will match another customer’s review.
Fit, comfort, colour perception, delivery experience and product expectations can vary.
17. User-Generated Content Disclaimer
If DonCapi.com displays user-generated content, such as customer photos, comments, reviews, outfit images or social media posts, that content may be created by third parties.
Users are responsible for the content they submit.
DonCapi™ may remove user content that breaches our policies or legal requirements.
18. No Guarantee of Website Availability
We aim to keep DonCapi.com available and working properly.
However, we do not guarantee that the website will always be uninterrupted, secure or error-free.
Website access may be affected by:
- maintenance;
- updates;
- server issues;
- plugin issues;
- cyberattacks;
- internet outages;
- payment provider downtime;
- hosting provider issues;
- technical faults;
- events outside our control.
We may suspend or change the website at any time.
19. Security Disclaimer
We aim to use reasonable security measures to protect DonCapi.com and customer information.
However, no website, server, email system or online transmission is completely secure.
You are responsible for taking reasonable steps to protect your own account, device, email inbox and payment information.
Please read our Secure Shopping page for customer safety guidance.
20. External Social Media Disclaimer
DonCapi™ may use social media platforms for brand updates, marketing, product launches, customer communication and style content.
Social media platforms are controlled by third parties.
We are not responsible for platform outages, impersonation accounts, third-party comments, scam messages, algorithmic recommendations, platform privacy practices or platform security.
Always check that you are dealing with official DonCapi™ channels.
21. No Responsibility for Unauthorised Sellers
DonCapi™ can usually only support orders placed through DonCapi.com or authorised DonCapi™ channels.
We are not responsible for products purchased from:
- fake websites;
- unauthorised sellers;
- marketplace listings;
- counterfeit sellers;
- social media accounts pretending to be DonCapi™;
- private resellers;
- copied stores.
Please read our Brand Protection & Anti-Counterfeit page.
22. Limitation of Liability
Nothing in this Disclaimer limits or excludes liability where it would be unlawful to do so.
This includes liability for:
- death or personal injury caused by negligence;
- fraud;
- fraudulent misrepresentation;
- breach of statutory consumer rights;
- faulty goods where the law does not allow exclusion;
- goods that are not as described;
- any other liability that cannot legally be excluded.
Subject to your legal rights, DonCapi™ is not responsible for indirect, consequential or business losses arising from use of DonCapi.com where the law allows.
23. Your Statutory Rights
Nothing in this Disclaimer affects your statutory rights.
As a UK consumer, you may have rights if goods are faulty, not as described, not of satisfactory quality, not fit for purpose, delayed, not delivered, or otherwise breach consumer law.
Please read our:
- Terms and Conditions;
- Returns & Refunds Policy;
- Cancellation Policy;
- Delivery Policy;
- Complaints Policy.
24. Changes to This Disclaimer
We may update this Website Disclaimer from time to time.
Changes may be made because of:
- website updates;
- new features;
- new products;
- new suppliers;
- new fulfilment methods;
- legal changes;
- security changes;
- policy updates.
The latest version will be posted on DonCapi.com.
25. Contact DonCapi™
For questions about this Disclaimer, contact:
DonCapi™
41 Norman Avenue
London
N22 5ES
United Kingdom
Email: Ciao@DonCapi.com
Website: DonCapi.com
26. Related Pages
You may also wish to read:
- Terms and Conditions;
- Privacy Policy;
- Cookie Policy;
- Returns & Refunds Policy;
- Cancellation Policy;
- Delivery Policy;
- Secure Shopping;
- Brand Protection & Anti-Counterfeit;
- Customer Reviews & User Content Policy;
- Sustainability Statement;
- Modern Slavery & Ethical Sourcing Statement.
27. Brand Notice
DonCapi™ is a premium clothing and lifestyle brand. Any Italian-inspired, cinematic, luxury, old-world or characterful brand theme used on DonCapi.com is for lawful fashion branding and creative style only.
DonCapi™ does not promote unlawful activity, violence, intimidation, organised crime, harassment, exploitation or illegal conduct.
28. Copyright Notice
© 2026 – DonCapi™ – All rights reserved.