Effective date: 2026
Website: DonCapi.com
Brand: DonCapi™
Email: Ciao@DonCapi.com
This Cookie Policy explains how DonCapi™ uses cookies and similar technologies on DonCapi.com.
It should be read together with our Privacy Policy, Terms and Conditions, Returns and Refunds Policy, and any cookie banner or cookie settings tool shown on DonCapi.com.
By “cookies”, we also mean similar technologies such as pixels, tags, scripts, local storage, software development kits, device identifiers and other technologies that store information on, or access information from, your device.
1. Who We Are
DonCapi™
41 Norman Avenue
London
N22 5ES
United Kingdom
Email: Ciao@DonCapi.com
Website: DonCapi.com
In this Cookie Policy, “DonCapi™”, “we”, “us” and “our” refer to DonCapi™. “You” and “your” refer to visitors, customers, account holders and users of DonCapi.com.
2. What Are Cookies?
Cookies are small text files placed on your computer, phone, tablet or other device when you visit a website.
Cookies can help a website:
- remember what is in your shopping basket;
- keep you logged in;
- remember your preferences;
- process checkout securely;
- understand how visitors use the website;
- improve speed, performance and security;
- measure marketing campaigns;
- show relevant adverts, where permitted.
Some cookies are set directly by DonCapi.com. These are called first-party cookies.
Some cookies are set by third-party services we use, such as payment providers, analytics providers, advertising platforms, social media tools or embedded services. These are called third-party cookies.
3. The Laws This Policy Refers To
This Cookie Policy is intended to reflect applicable UK rules and guidance, including where relevant:
- the Privacy and Electronic Communications Regulations 2003, known as PECR;
- the UK General Data Protection Regulation, known as the UK GDPR;
- the Data Protection Act 2018;
- guidance from the UK Information Commissioner’s Office, known as the ICO.
Under UK rules, strictly necessary cookies may usually be used without consent. Non-essential cookies, such as analytics, advertising and certain personalisation cookies, normally require consent before they are placed or used.
4. Why DonCapi™ Uses Cookies
We may use cookies and similar technologies to:
- operate DonCapi.com;
- run the shopping basket and checkout;
- remember your cookie choices;
- support account login;
- process secure payments;
- protect the website from fraud, spam and abuse;
- improve website speed and performance;
- understand how customers use the website;
- improve clothing collections, product pages and customer experience;
- measure advertising and marketing performance;
- personalise content, product suggestions and promotions, where permitted;
- support social media and embedded content features.
5. Types of Cookies We Use
5.1 Strictly necessary cookies
These cookies are required for DonCapi.com to work properly.
They may be used for:
- basket and checkout;
- account login;
- payment processing;
- website security;
- fraud prevention;
- cookie consent preferences;
- load balancing;
- session management;
- remembering privacy choices.
Without these cookies, important parts of the website may not work correctly.
Because these cookies are necessary, they may be used without your consent.
Examples may include cookies used by:
- WordPress;
- WooCommerce;
- payment gateways;
- security plugins;
- hosting or server systems;
- cookie consent tools.
5.2 Functional cookies
Functional cookies help DonCapi.com remember choices you make and improve your experience.
They may be used to remember:
- language preferences;
- region or delivery country;
- recently viewed products;
- display preferences;
- saved wishlist items;
- size or style preferences;
- account settings.
Some functional cookies may be optional depending on how they are used. Where required, we will ask for your consent before using them.
5.3 Analytics and performance cookies
Analytics cookies help us understand how visitors use DonCapi.com.
They may collect information such as:
- pages visited;
- products viewed;
- time spent on the website;
- links clicked;
- device and browser type;
- approximate location;
- traffic source;
- error messages;
- checkout drop-off points;
- popular collections and products.
We use this information to improve DonCapi.com, fix issues, improve product pages and understand what customers are interested in.
Where required by law, analytics cookies will only be used with your consent.
Analytics tools may include services such as:
- Google Analytics;
- WooCommerce analytics;
- Jetpack statistics;
- server analytics;
- privacy-friendly analytics tools;
- similar performance tools.
The exact tools used may change over time.
5.4 Marketing and advertising cookies
Marketing cookies help us promote DonCapi™ and measure the effectiveness of advertising.
They may be used to:
- measure advert performance;
- track conversions;
- build advertising audiences;
- show relevant adverts;
- avoid showing the same advert too many times;
- understand whether a customer came from an advert;
- support abandoned basket marketing, where permitted;
- support social media advertising.
These cookies may be set by DonCapi.com or by third-party advertising platforms.
Marketing cookies may involve services such as:
- Meta/Facebook Pixel;
- Instagram advertising tools;
- Google Ads;
- TikTok Pixel;
- Pinterest Tag;
- affiliate tracking tools;
- email marketing tracking;
- similar advertising technologies.
Marketing cookies will only be used where legally permitted and, where required, with your consent.
5.5 Social media and embedded content cookies
DonCapi.com may include content or features from third-party platforms, such as:
- Instagram;
- Facebook;
- TikTok;
- X/Twitter;
- YouTube;
- Pinterest;
- review platforms;
- map or location services;
- payment widgets;
- live chat tools.
These services may set cookies or collect information about your interaction with the content, especially if you are logged in to the third-party platform.
We do not control all third-party cookies. You should check the privacy and cookie policies of those third parties for more information.
6. WooCommerce and WordPress Cookies
DonCapi.com may use WordPress and WooCommerce.
WooCommerce may use cookies to:
- remember basket contents;
- identify when basket data changes;
- support checkout;
- maintain customer sessions;
- help process orders;
- support account login;
- remember recently viewed products.
WordPress may use cookies to:
- support login;
- manage user sessions;
- remember display preferences;
- support website administration;
- protect forms and security features.
These cookies are usually necessary for the website and shop to work properly.
7. Payment and Checkout Cookies
When you make a purchase, payment providers may use cookies and similar technologies to:
- process your payment;
- prevent fraud;
- authenticate transactions;
- remember payment options;
- support secure checkout;
- comply with legal and banking requirements.
Payment providers may include, depending on what is available at checkout:
- Stripe;
- PayPal;
- Klarna;
- Apple Pay;
- Google Pay;
- card networks;
- banking verification providers.
Payment providers may act as separate data controllers for some processing. You should review the privacy and cookie information provided by your chosen payment provider.
8. Security, Fraud Prevention and Anti-Spam Cookies
We may use cookies and similar technologies to protect DonCapi.com from:
- fake orders;
- payment fraud;
- account abuse;
- bots;
- spam;
- brute-force login attempts;
- suspicious traffic;
- malicious activity.
These technologies may collect technical information such as IP address, browser type, device information, session data and security event logs.
Where these technologies are strictly necessary for website security, they may be used without consent.
9. Email and Marketing Tracking
If you subscribe to marketing emails, our email tools may use tracking technologies to help us understand:
- whether an email was opened;
- whether links were clicked;
- which products or collections are popular;
- whether a campaign led to a purchase;
- whether emails are being delivered correctly.
Where required, we will only use this type of tracking with consent or where otherwise permitted by law.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us at Ciao@DonCapi.com.
10. Cookie Consent
When you first visit DonCapi.com, you may see a cookie banner or cookie settings tool.
Where required, you will be able to:
- accept optional cookies;
- reject optional cookies;
- choose cookie categories;
- change your choices later.
We aim to make cookie choices clear and fair.
Non-essential cookies should not be placed unless you have given consent, where consent is required.
You can withdraw or change your consent at any time using the cookie settings tool on DonCapi.com, where available.
11. Managing Cookies in Your Browser
You can also control cookies through your browser settings.
Most browsers allow you to:
- see what cookies are stored;
- delete cookies;
- block third-party cookies;
- block all cookies;
- clear cookies when closing the browser;
- receive warnings before cookies are stored.
Browser controls are usually found in the privacy or security settings.
Please note that blocking all cookies may affect how DonCapi.com works. Important features such as basket, checkout, login and payment may not function correctly.
12. Third-Party Cookies
Some cookies may be placed by third-party services.
Third-party providers may use cookies for their own purposes, such as analytics, payment processing, advertising, fraud prevention or social media features.
We are not responsible for third-party websites or services. You should review their privacy and cookie policies for more information.
Examples of third-party providers that may be used on DonCapi.com include:
- payment providers;
- analytics providers;
- advertising platforms;
- social media platforms;
- hosting and security services;
- review platforms;
- email marketing tools;
- courier tracking tools;
- live chat or customer support services.
The exact providers may change as DonCapi.com develops.
13. Cookies We May Use
The exact cookies used on DonCapi.com may change depending on the website setup, plugins, payment methods, analytics tools, advertising tools and customer features enabled.
The following table gives examples of cookie types that may be used.
| Cookie type | Purpose | Consent usually required? |
|---|---|---|
| Basket cookies | Remember items in your basket and support checkout | No, usually necessary |
| Checkout cookies | Process orders and payments | No, usually necessary |
| Login cookies | Keep users logged in and secure accounts | No, usually necessary |
| Security cookies | Protect against fraud, spam and attacks | No, usually necessary |
| Cookie preference cookies | Remember your cookie choices | No, usually necessary |
| Functional cookies | Remember preferences and improve experience | Sometimes |
| Analytics cookies | Measure website usage and performance | Usually yes |
| Marketing cookies | Advertising, retargeting and campaign tracking | Yes |
| Social media cookies | Embedded content and sharing tools | Usually yes |
| Email tracking | Measure email opens and clicks | Sometimes, depending on use and consent status |
14. How Long Cookies Last
Cookies may be:
Session cookies
These expire when you close your browser.
They may be used for basket, checkout, login sessions and security.
Persistent cookies
These remain on your device for a set period or until you delete them.
They may be used to remember preferences, cookie choices, analytics identifiers or marketing settings.
Cookie duration depends on the type of cookie and the provider that sets it.
15. Updates to This Cookie Policy
We may update this Cookie Policy from time to time.
Updates may happen because of:
- new website features;
- new plugins;
- new payment providers;
- new marketing tools;
- changes in cookie law or ICO guidance;
- changes to analytics, advertising or fulfilment systems.
The latest version will be posted on DonCapi.com.
16. Contact DonCapi™
For questions about this Cookie Policy or how DonCapi™ uses cookies, contact:
DonCapi™
41 Norman Avenue
London
N22 5ES
United Kingdom
Email: Ciao@DonCapi.com
Website: DonCapi.com
17. Related Policies
You may also wish to read:
- Privacy Policy;
- Terms and Conditions;
- Returns and Refunds Policy;
- Delivery Policy;
- Contact page.
18. Copyright Notice
© 2026 – DonCapi™ – All rights reserved.